Managed IT Services

Reliable, Scalable, and Secure — Built Around Your Business

Please complete the form below so we can prepare a tailored IT support proposal for your company.

Your answers help us understand your environment, goals, and challenges — allowing us to recommend the right mix of remote monitoring, onsite support, cybersecurity, and strategic guidance.

Once submitted, our team will review your details and contact you to schedule a short discovery call (usually within one business day).

If you need immediate assistance, call (210) 783-7458 or email sales@a10businessit.com.

Detailed Services Proposal

Full Managed Services Request Form

1. Current IT Environment

Do you currently have:

2. Scope of Support

How many of the following are in scope?

3. Environment

Briefly describe your current setup (people, vendors, key systems):

4. Goals & Objectives

What are your top IT or business goals for the next 6–12 months?
(e.g., strengthen security, reduce downtime, migrate to cloud, improve support response times, etc.)

5. Pain Points

What IT frustrations are holding your team back?
(e.g., network instability, frequent outages, outdated hardware, poor vendor support, etc.)

6. Previous Solutions

Have you tried to fix these issues before?
If so, what worked and what didn’t?

7. Budget

Do you have an estimated budget for IT support or improvements?

8. Definition of Success

When working with an IT partner, what does success look like to you?
(e.g., fewer tickets, faster responses, better reporting, cost savings, strategic guidance, etc.)

9. Data & Compliance

Do you handle any regulated data?

10. Devices & Work Models

Do employees bring their own devices, or do they work remotely?

11. Security Priorities

Which of the following concerns you most?

12. Backup & Recovery

Do you currently have a data backup and disaster recovery plan?

13. Uptime Expectations

What level of system uptime or support availability do you expect?

14. Technology Stack

List key operating systems, hardware, and software we’ll support:
(e.g., Windows 11, macOS, Office 365, QuickBooks, Azure, etc.)

15. Licensing & Subscriptions

Do you want A10 Business Solutions to manage software licensing and renewals for you?

16. Communication Preferences

How would you like to stay updated on IT work?

17. Additional Notes

Please share any other details that would help us prepare your proposal:

✅ Next Steps

Once you complete this form, we’ll review your information and schedule a brief discovery call to confirm your needs and prepare a customized proposal.

Risk Assessment and Management

A10 Managed IT begins every partnership with a comprehensive assessment—checking for vulnerabilities, gaps in documentation, lifecycle management, and endpoint security.

We review disaster recovery, staff security awareness, and cost-saving opportunities, then deliver an IT plan and budget aligned with industry standards to boost performance and reduce costs.

Schedule a discovery call
Cyber Security Assessment

We scan your network for vulnerabilities, assess risks, review policies, and update recovery protocols—delivering an action plan that secures your entire ecosystem.

Network Security Assessment

During expansions or upgrades, our network security assessment ensures a cost-effective, secure platform for growth—backed by a clear infrastructure roadmap and security report

Server Administration Assessment

Our server administration assessment reviews performance, security, and configuration to identify risks and optimize reliability for your business.

Microsoft 365 Assessment

Implement Microsoft 365 with confidence—backed by a maturity assessment, security scorecard, remediation plan, data protection strategy, and license report.

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Why Choose Us?

We have 30+ years of experience in protecting data from cyber threats

With over two decades of expertise, we’ve helped businesses safeguard sensitive information, prevent breaches, and stay ahead of evolving cyber threats. Our proven strategies ensure your data remains secure, compliant, and resilient against today’s risks.

Comprehensive Solutions

End-to-end IT services tailored to cover every aspect of your business technology.

Personalized Service

Customized strategies built around your unique goals and challenges.

24/7 Support

Always-on monitoring and assistance whenever you need it.